Buying Goods
Consumer purchases involve terms that determine your rights and protections. We examine warranties, return policies and payment conditions for various buying methods.
Buy Now, Pay Later Deals
Buy now, pay later credit sounds good until the interest-free period ends and you're hit with charges if you haven't paid it off.
Buying Online: Conditions and Limitations
Know what to watch for when shopping online and how to protect yourself from dodgy retailers.
Faulty Goods: Your Rights
Know your legal rights when you buy faulty goods in the UK and how to get them put right.
Hire Purchase: Specifications and Conditions
Hire purchase lets you rent goods with monthly payments until you own them, but you're stuck paying if you default even after it's taken back.
The Small Print and Loyalty Cards
Loyalty cards can save you money, but read the terms carefully to understand how points work and what they're really worth.